Terms of Use

Terms of Use

Terms of Use

Last updated: 09/01/2025  •  Effective date: 15/12/2025

These Terms of Use (“Terms”) govern your access to and use of roel-tsusho.com (the “Site”), operated by Roel Tsusho Corporation (“we”, “us”, “our”). The Site includes an online store powered by WooCommerce and related services (collectively, the “Services”).

By accessing or using the Site, creating an account, or purchasing products, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Scope of These Terms

These Terms apply to all visitors and users of the Site, including customers who purchase goods through the Site. Additional policies referenced on the Site (including Shipping & Returns and Privacy/Cookie policies) form part of these Terms by reference.

2. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page. The “Last updated” date will be changed accordingly. Your continued use of the Site after any update means you accept the revised Terms.

3. Use of the Site

  • You may use the Site only for lawful purposes and in accordance with these Terms.
  • You must not interfere with the security or operation of the Site, or attempt unauthorized access to any systems.
  • You must not use automated means (bots, scrapers) to access or copy Site content without our prior written permission.
  • We may modify, suspend, or discontinue any part of the Site at any time without prior notice.

4. Plugins

Some pages of this Site may use third-party plugins or embedded tools to enable the viewing of documents, media, or other content.

  • Such plugins are provided by third parties and are subject to their own terms and conditions.
  • We do not guarantee the availability, functionality, or compatibility of any third-party plugin.
  • If content does not display properly, you may need to download and install the latest version of the relevant plugin from the provider’s official website and ensure your device environment is up to date.

We are not responsible for any issues arising from the use or installation of third-party plugins.

5. Recommended Viewing Environment

For optimal viewing and use of this Site, we recommend accessing it using the latest version of one of the following browsers:

  • Microsoft Edge (latest version)
  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Safari (latest version)

The Site may not function properly on older browsers, unsupported platforms, or non-standard configurations. We do not guarantee compatibility with all devices, operating systems, or browsers.

6. Security (SSL)

This Site may utilize SSL (Secure Sockets Layer protocol) to protect the user’s Personal Information.

SSL is a security function that protects important information such as Personal Information transmitted over the Internet from being intercepted by a third party. Personal Information entered on this Site by the user is encrypted before being sent or received.

Note: No method of transmission over the Internet or method of electronic storage is 100% secure. While we use appropriate safeguards, we cannot guarantee absolute security.

7. Account Registration

  • To access certain features or place orders, you may need to create an account.
  • You agree to provide accurate, complete, and up-to-date information.
  • You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.
  • Notify us immediately of any suspected unauthorized use of your account.

8. Products and Orders

  • Product descriptions, pricing, and availability may change without notice.
  • By placing an order, you make an offer to purchase products subject to these Terms.
  • We may refuse or cancel orders for reasons including stock limitations, pricing/description errors, or suspected fraud.
  • Order acceptance generally occurs when we send an order confirmation and payment is authorized/processed.

9. Prices and Payment

  • Prices are displayed in [currency] unless stated otherwise. Taxes may apply depending on your location.
  • Payments are processed by third-party providers (e.g., Stripe, PayPal). We do not store full card numbers.
  • You represent that you are authorized to use the payment method provided.

10. Copyrights and Intellectual Property Rights

The documents, photographs, illustrations, animations, videos, software, product data, designs, logos, and other materials on this Site (collectively, “Content”) are protected by copyright, patent, trademark, and other intellectual property laws. Unless otherwise stated, such rights are owned by or licensed to [Company Name] and/or its affiliates, and/or third parties.

  • You may display or reproduce the Content only for private, non-commercial, internal use, and only in an environment that is not accessible to third parties.
  • Any modification, adaptation, translation, alteration, or creation of derivative works from the Content is prohibited.
  • You must not remove, delete, or obscure any copyright notices, trademarks, or other proprietary rights notices contained in the Content.

Nothing on this Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any copyright, patent, trademark, or other intellectual property right of [Company Name] or any third party.

11. Shipping, Returns, and Refunds

Shipping fees, delivery timeframes, return eligibility, refunds, and cancellations are described in our Shipping & Returns Policy. That policy is incorporated into these Terms.

12. Disclaimer of Warranties

THE SITE, SERVICES, CONTENT, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT PERMITTED BY LAW) WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free from viruses or other harmful components, or that any information on the Site is accurate, complete, or up-to-date.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, [Company Name] AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR ANY PRODUCTS PURCHASED THROUGH THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This limitation is subject to mandatory consumer protection laws where they apply.

14. Third-Party Links and Services

The Site may contain links to third-party websites or services. We do not control and are not responsible for their content, availability, security, or practices. Accessing third-party sites is at your own risk, and you should review their terms and policies.

15. Privacy and Cookies

Our collection and use of personal data is described in our Privacy Policy and Cookie Policy. By using the Site, you acknowledge that you have read those policies.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of [Country/State], without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Site shall be subject to the exclusive jurisdiction of the courts located in [City/Region], unless mandatory laws in your country of residence provide otherwise.

17. Contact

RTC LLC

E-mail: request@roel-tsusho.com

Address: 1-5-11 Tosabori, Nishi-ku, Osaka City, Osaka Prefecture, Japan

Refund Reason

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